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Committed to sustainability.

How we minimise the environmental impact of our products.

Did you know our books are carbon neutral?

At Thryv Australia, we’re serious about minimising the environmental impact of our products, supporting small businesses and investing in our local communities.

Our environmental policy is designed to:

  • Integrate environmental management into our everyday operations
  • Improve our environmental efficiency and core sustainability
  • Help our supply chain reduce their carbon footprint where possible

So how are we doing this?

We produce carbon neutral directories.

The Yellow Pages and White Pages directories (print and online) have been certified as carbon neutral by the Australian Government. You can find our public disclosure document here.

We seek to procure certified paper first.

Our aim is to produce our directories to a high standard. This is why we have a paper procurement strategy focused on certification. Subject to availability, our preference is for paper with Forest Stewardship Council (FSC) certification, followed by Programme for the Endorsement of Forest Certification (PEFC). Next is paper with a meaningful percentage of recycle content before considering virgin fibre that is not certified.

We encourage recycling.

Our print directories are recyclable by households through the correct council curb side collection process (once removed from its packaging). It’s important households know this, therefore we provide appropriate messaging in the directory on page 1. In addition, to support greater community awareness of packaging material Thryv Australia is a member of the Australian Packaging Covenant Organisation (APCO) to achieve National 2025 targets. Unfortunately due to the events in late 2022 through to 2023 with Redcycle subsequently going into administration eliminating the return to store option our soft plastic packaging did go unlabelled for a period of time. Packaging labelling will return in the last quarter of 2023.

We practice what we preach.

As a large organisation, we’re dedicated to minimising our environmental impact and we have transitioned to 100% Work From Home. We no longer have a permanent fixed office arrangement anywhere nationally and hire shared facilities as required.

We’re careful about distributing books.

We focus on delivering printed directories to the people who are most likely to value and use them.

Don’t want the printed directory to be delivered to you anymore?

No problem. Visit to cancel your delivery.